Privacy Policy

Last updated: November 9, 2026

Alpha Financial (“we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect information you give us, such as your name, email address, phone number, state, and any message you send through our website, by phone, or by text. We may also collect basic technical information when you visit our website, such as your browser type and pages viewed.

How we use your information

We use your information to respond to your inquiries, schedule and confirm appointments, connect you with a licensed agent, send text messages you have agreed to receive, keep records required by law, and improve our services.

Text messaging

If you agree to receive text messages, we use your mobile number only to send messages related to your inquiry and appointments. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers that help us deliver messages, who may only use it to provide that service.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business (such as our customer management, phone, and messaging providers), with insurance carriers when you ask us to help you apply for a product, or when required by law. Service providers may use your information only to provide services to us.

Calls and recordings

Calls with Alpha Financial may be answered by an AI assistant, and calls may be recorded for quality and record-keeping. You will be told at the start of the call.

Data security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may ask us to access, correct, or delete your information, or to stop contacting you, by emailing alphafinct@cakl.tech or calling (321) 451-1991. Depending on where you live, you may have additional rights under state law.

Children

Our services are not directed to anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Alpha Financial
40 W Nine Mile Rd, Pensacola, FL 32534
alphafinct@cakl.tech · (321) 451-1991